Refund policy

Return & Refund Policy

Returns

We accept returns within 30 days of delivery. Items must be unused and in their original condition to be eligible for a return.

Non-Returnable Items

The following items cannot be returned:

• Perishable goods (fresh or frozen farm products)
• Gift cards
• Items marked as final sale

How to Initiate a Return

To start a return, please contact us at info@ganderhollowfarms.com with your order number and reason for return. We will respond with instructions within 2 business days.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection. Approved refunds are processed within 5–7 business days to your original payment method.

Exchanges

We only replace items if they are defective or damaged upon arrival. To request an exchange, please email us at info@ganderhollowfarms.com